Everything you might want to know before you buy. Still stuck? Email hello@mumvee.com and a real person will help.
How do I receive my guide?
Instantly. The moment your order is complete you'll get a download link on the confirmation screen and by email — there's nothing to ship and no waiting.
What format are the guides in?
Every guide is a clean, beautifully designed PDF. It opens on any phone, tablet, laptop or computer, and you can print any page or checklist you like.
Can I read it on my phone?
Yes — they're designed to be read comfortably on a phone, so you can pull up the right answer at the hospital or at 2am without digging through a book.
Is the information specific to Australia?
Completely. The payments, deadlines, standards and helplines are all Australian and current for 2026. There's none of the US advice that doesn't apply here.
How current is the information?
Every figure is checked against Services Australia and the national health authorities for 2026, so the amounts and deadlines you read are the ones that actually apply right now.
What's included in the flagship guide?
What Nobody Tells You covers the money (Paid Parental Leave vs the newborn payments, Family Tax Benefit, Child Care Subsidy and the deadlines that matter), your body after birth, sleep, feeding, the full newborn admin checklist, and the red flags worth knowing — all in plain language.
Should I buy the bundle or individual guides?
Start with the flagship guide for $19 and add only the companion guides that fit your family for $9 each. If you'd like the complete set, the bundle gives you all six guides together for $49 — a saving of $15.
Who are the companion guides for?
They cover the specific people and moments that need their own answers — a guide for dads and partners, one for grandparents, and focused guides on newborn sleep, the baby shower and registry, and postpartum recovery.
Is this medical or financial advice?
No. The guides are honest, general information to help you ask the right questions and avoid missing what matters. Always confirm amounts and eligibility with Services Australia, and speak to your health professional for medical decisions.
Is it a one-time payment or a subscription?
One payment, always. You own your guides outright — no subscription, no renewals, ever.
What if it's not what I expected?
You're covered by our 30-day make-it-right promise. If a guide isn't what we described, we'll re-send it, fix it, or refund you — just email us.
How do I get in touch?
Email hello@mumvee.com or use our contact page. We're a small Australian team and we read every message, usually replying within 1–2 business days.